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Logmein Free Version3/19/2021
For nearly a decade, it was my go-to tool for remote PC control -- not just my PCs, but also those of far-flung family members needing occasional help.
![]() In other words, if you have a friend or family member who needs your help getting a printer set up or some malware removed, Join.me can work. Heres how: Step one: Lets say your dad needs help with this PC or Mac. Tell him to open his browser, head to Join.me, and click Start Meeting. In a few seconds he should see a control panel of sorts near the top of his screen. Tell him to read you the nine-digit-number that appears there. Step three: At your end, head to Join.me, type in that number where it says enter code, then click the green Join Meeting button. And thats it Now you should have remote control of his PC from within the confines of your browser window. There are two wrinkles with Join.me. First, it requires a live human at both ends, so its not a viable option for remotely accessing your own PCs while on the go. Second, although there are Join.me viewer apps for Android and iOS, they dont permit remote control. For that youll need one of the other two solutions outlined below. The former is actually the better of the two tools, offering more features (including file transfers) and better cross-platform support. Logmein Version Software For WindowsIndeed, the service offers free apps and software for Windows, Mac, Linux, Android, iOS, and Windows Phone 8. And you can leave one of its desktop clients running on your desktop for unattended remote access. The process of using TeamViewer for tech support is fairly similar to that of using Join.me: The person sitting at the PC to be controlled downloads and runs a small executable, then shares a connection code with the person whos going to do the controlling. That person will also need to install the TeamViewer client, though.) The only catch: TeamViewer is free for personal use only, so if you need it for any kind of business application, youll need a pro-level license. Remote Desktop Connection Lastly, savvy users will also note that Microsofts Remote Desktop Connection offers unattended remote access, also for free. Frankly, I like both of the aforementioned tools better, but theres no harm in trying whats already built into Windows. In fact, if you have an Android device, check out this tutorial on getting started with Remote Desktop for Android. Its also available for iOS.) Whats your preferred remote-access solution Share your thoughts in the comments. We delete comments that violate our policy, which we encourage you to read. Discussion threads can be closed at any time at our discretion.
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